MY STORY

After years of working in traditional clinical settings, I hit a wall. Long hours, endless administrative tasks, and being stretched thin left me burnt out and craving a different way to practice.

In 2016, I discovered telemedicine—and it felt like a breath of fresh air.

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Telemedicine gave me flexibility, autonomy, and renewed purpose. But more than that, it gave me a front-row seat to how virtual care truly operates—what works, what breaks, and where systems quietly fail clinicians and patients alike.

Over the years, I’ve worn many hats in telemedicine:

• Provider

• Private Practice Owner

• Regional Practice Manager

• Clinical Project Manager

• Clinical Team Lead 
   

Each role didn’t just give me a different perspective—it put me inside the systems themselves. I wasn’t simply observing workflows; I was building them, supporting providers within them, identifying where they broke down, and helping teams redesign operations that could scale without sacrificing compliance or burning clinicians out.

My background in data-driven analysis allowed me to evaluate what was—and wasn’t—scalable, and translate those insights into actionable operational changes, not just recommendations.

THE PATTERN I COULDN'T IGNORE 

Throughout my telemedicine career—especially during periods when I’m deeply embedded in clinical work—I kept encountering the same friction points providers face every day.

Strong missions. Talented teams. Promising platforms.

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And yet, unclear workflows, misaligned incentives, and operational gaps consistently created frustration, risk, and burnout.

It became clear to me:

The problem usually wasn’t the vision—it was the foundation underneath it.

That realization changed everything.

WHY TELEMEDICINE CHICK WAS BORN (and Why It Keeps Evolving)

Telemedicine Chick began as a way to support nurse practitioners who felt overwhelmed navigating licensing, organization, and long-term career strategy in telemedicine.

I created tools, trackers, templates, and educational resources based on what I had learned the hard way—so others didn’t have to.

Over time, that work expanded into one-on-one mentorship and strategic guidance, supporting clinicians at every stage of their telemedicine journey.

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AND IT'S STILL EVOLVING 

Today, Telemedicine Chick continues to grow alongside the realities of modern healthcare, including the development of AI-enabled solutions designed to reduce administrative friction, improve clarity, and support clinicians at scale—always grounded in real clinical workflows, not theoretical automation.

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Just like my career, the work is intentional, adaptive, and always in progress.

As telemedicine continues to scale, I’ve expanded my work beyond individual clinicians to support the platforms themselves.

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Together with my colleague Megan, we partner with telehealth and digital health teams to help them build sustainable, compliance-forward, and clinician-centered operations.

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Our work focuses on:

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• Scalable clinical operations and workflow design

• Provider experience, adoption, and retention

• Telehealth and hybrid care delivery models

• Responsible multi-state growth

• Translating clinical complexity into systems teams can actually execute

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A significant part of our work focuses on compliance—not as a checkbox, but as a foundation. We help teams identify where clinical risk, regulatory exposure, or unclear protocols place providers and patients in vulnerable positions, and we work with leadership to correct those gaps before they become real problems. Clear protocols, license-aware workflows, and appropriate escalation pathways aren’t optional—they’re essential to sustainable care delivery.

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Increasingly, my work includes building and advising on AI-enabled systems that support clinical decision-making, operational clarity, and provider sustainability—ensuring technology enhances care instead of complicating it.

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We serve as a bridge between clinical reality and business growth—helping teams identify what’s working, what isn’t, and how to fix it early.​

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WHY I DO THIS

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I believe:

• Clinicians deserve clarity, support, and sustainable careers

• Patients deserve care delivered by confident, supported providers

• Platforms deserve systems that scale responsibly without sacrificing trust or quality
   

I’ve built my businesses around these values—whether I’m mentoring clinicians, creating tools and AI solutions, advising telehealth platforms, or running my own private practice focused.

Because healthcare only scales when clinicians, patients, and the business are all supported—not sacrificed.

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WHERE YOU FIT IN 

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If you’re a nurse practitioner navigating telemedicine, I can help you build clarity, confidence, and a career that doesn’t put you at unnecessary risk.

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If you’re a telehealth or digital health platform, we partner with you to strengthen clinical operations, tighten compliance, and design workflows that protect providers, patients, and the business as you scale.

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And if you’re in the middle—feeling friction, uncertainty, or growing pains—it usually means something in the system needs to be clarified, supported, or redesigned. That’s where we do our best work.

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Let’s fix what isn’t working—and build what should have been there all along.