Privacy Policy 

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Last Updated: October 2026

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Telemedicine Chick, LLC ("we," "us," or "our") runs the Telemedicine Chick website and offers digital products, educational resources, mentorship programs, and related services for healthcare providers.

We also operate The License Tracker, powered by Telemedicine Chick ("The License Tracker" or the "Tracker"), available at thelicensetracker.com. The Tracker is a subscription tool that helps healthcare providers organize their licenses, continuing education, certifications, job history, and related career information.

This Privacy Policy explains what information we collect, how we use it, where it is stored, and the choices you have. It applies to telemedicinechick.com, thelicensetracker.com, and our related products and services. By using any of them, you agree to this Privacy Policy.

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1. Information We Collect Personal Information

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When you visit our website, buy a product, or contact us

• Contact and account details: name and email address.

• Purchase details: billing name, billing address, and transaction records. Payments are processed by Stripe or Wix Payments. We never see or store your full card number.

• Anything you send us: messages, emails, and form submissions.

• Usage information: IP address, browser type, device information, pages visited, time on site, and referral source. Some of this may identify you, and we treat it as personal information.

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When you use The License Tracker

You choose what to enter into the Tracker. Depending on the features you use, that may include:

• Professional identifiers: your National Provider Identifier (NPI), credentials, and specialty.

• License information: states, license numbers, license types, issue and expiration dates, and renewal status.

• Registrations and certifications: national certifications, controlled substance registrations, and malpractice coverage. For DEA registrations and insurance policy numbers, the Tracker stores only the last 4 digits.

• Continuing education records: courses, hours, categories, and completion dates.

• Collaborative or supervisory agreements: the name and details of a collaborating or supervising provider linked to a license.

• Career and pay information: job history, employer or platform names, application status, pay structure, and pay rates you enter for Pay Analysis.

• Expenses: renewal fees, CE costs, and other professional expenses you choose to log.

• Acknowledgments: your acceptance of our member disclaimer and Terms of Service, with the date.

 

What the Tracker does not collect: we do not ask for document uploads, Social Security numbers, full DEA numbers, full policy numbers, or any patient information.

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NPI verification: we may check your NPI against the public NPPES NPI Registry to confirm you are a healthcare provider. New graduates without an NPI may still join.

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Information about other people: if you enter a collaborating provider's name or details, please only enter what you need to track your own agreement.

 

2. How We Use Your Information

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We use your information to:

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• Process purchases and subscriptions, and deliver products and services

• Create, run, and support your License Tracker account

• Send reminders you set up, such as license and CE expiration alerts

• Verify that members are healthcare providers

• Communicate with you about your order, account, or program

• Respond to support requests and refund requests

• Fix problems and improve our website, products, and the Tracker

• Send educational and promotional emails, which you can unsubscribe from at any time

• Meet legal obligations and protect our rights

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Aggregate insights: we may combine information across members into anonymized, aggregate statistics, such as average CE hours or common pay structures. These cannot identify you and may be used in our educational content.

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We do not sell or rent your personal information. We do not use your Tracker data for advertising.

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3. Where Your Data Is Stored and Who Helps Us

 

We use trusted service providers to run our business. They receive only the information they need to do their job, and they are not allowed to use it for their own purposes.

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• Google (Google Workspace, Sheets, Apps Script): stores and runs your License Tracker workspace

• Our private automation server: runs reminders, backups, and internal workflows

• Backblaze B2: stores encrypted backups of Tracker data

• Stripe and Wix Payments: process payments and subscriptions

• Email providers: send account emails, reminders, and newsletters

• Website hosting and analytics providers: host our sites and measure traffic

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Private member workspaces: each member's Tracker data lives in a separate workspace. Member links use non-identifying codes, not your name.

 

 

AI features: if we add AI-powered features to the Tracker, we will update this policy before launch to explain what data is sent to an AI provider and how it is handled.

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Our services are operated from the United States, and your information is stored and processed there.

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4. Information Sharing

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We share personal information only:

• With the service providers listed above

• With a practice you are affiliated with, as described below

• When required by law, subpoena, or court order

• To protect the rights, safety, or property of Telemedicine Chick, LLC, our members, or others

• As part of a merger, sale, or transfer of our business, in which case this policy continues to apply to your data

• With your consent

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5. Practice Edition

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Some members get access to the Tracker through a healthcare practice they work with. If you join through a practice:

• The practice can see only your compliance information: licenses, license expiration dates, certifications, controlled substance registrations, and malpractice coverage.

• The practice cannot see your job history, pay information, Pay Analysis, expenses, or notes.

• You will be told what the practice can see before you activate your account.

• If you leave the practice, its access to your information ends. You may continue with a private individual membership. Information the practice already received is governed by the practice's own policies.

The practice decides how it uses the compliance information it receives. Telemedicine Chick, LLC is not responsible for the practice's handling of that information.

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6. How Long We Keep Your Data

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• Active members: we keep your Tracker data for as long as your membership is active.

• After you cancel: we keep your Tracker workspace for 90 days in case you return. After 90 days, it is permanently deleted.

• Backups: backups are kept for 30 days and then deleted automatically. Deleted data may remain in a backup until it expires.

• Early deletion: you can ask us to delete your Tracker data sooner by emailing support@telemedicinechick.com.

• Purchase records: we keep billing and transaction records as long as tax and accounting laws require.

• Email list: we keep your email address until you unsubscribe or ask us to remove it.

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7. No Patient Information

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The License Tracker is a professional organization tool for providers. It is not designed to store protected health information (PHI) and is not a HIPAA-covered system.

Do not enter patient names, patient identifiers, or any patient health information into the Tracker. If patient information is entered, we may delete it.

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8. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve website functionality and analyze traffic.

 

Cookies may help us:

• Understand how visitors use our site

• Improve website performance

• Customize the user experience

 

You may control cookie settings through your browser preferences.

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9. Email Communications

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If you join our email list, buy a product, or become a member, you may receive emails about your purchase, your account, educational content, and offers. You can unsubscribe from marketing emails at any time using the link in any email. Account and reminder emails for active Tracker members will continue while your membership is active.

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10. Security

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We use reasonable administrative and technical safeguards to protect your information. These include separate member workspaces, non-identifying member links, partial storage of DEA and policy numbers, restricted access, and encrypted backups.

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No method of storing or sending data online is completely secure, so we cannot guarantee absolute security. If we learn of a breach affecting your personal information, we will notify you as required by law.

​11. Links to Third-Party Websites

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Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, policies, or content of those external websites.

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12. Children

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Our services are intended for adults and healthcare professionals. We do not knowingly collect information from anyone under 18.

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13. Your Rights

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You may ask us to:

• Access the personal information we hold about you

• Correct or update your information

• Delete your information, subject to records we must keep by law

• Receive a copy of your Tracker data

• Stop marketing emails

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To make a request, email support@telemedicinechick.com. We will respond within 30 days. Depending on where you live, you may have additional rights under state law, and we will honor them as required.

 

14. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will post changes on this page with a new "Last Updated" date. For significant changes, we will notify active members by email. Continuing to use our services after changes are posted means you accept them.

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15. Contact Information

If you have any questions regarding this Privacy Policy, you may contact us at:

Telemedicine Chick, LLC
support@telemedicinechick.com
Parrish, FL 34219
941-229-0936